Privacy policy
Introduction
Welcome to Gypsy Moon ("we," "us," or "our"). We operate this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you, the customer, with a curated shopping experience.
Our Services are powered by Shopify, which enables us to deliver a seamless shopping experience to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, browse, make a purchase, or otherwise interact with us through the Services.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
By using or accessing any of the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
When we refer to "personal information," we mean any information that identifies or can reasonably be linked to you or another individual. It does not include anonymous or de-identified data.
Depending on how you interact with our Services and where you reside, we may collect the following categories of personal information:
| Category | Examples |
|---|---|
| Contact Information | Name, billing address, shipping address, phone number, email address |
| Financial Information | Credit/debit card numbers, payment confirmation, transaction records |
| Account Information | Username, password, security questions, preferences, and settings |
| Transaction Information | Items viewed, added to cart, wishlisted, purchased, returned, exchanged, or cancelled; order history |
| Communications | Messages you send us, including customer support inquiries and feedback |
| Device Information | Browser type, device type, IP address, network connection, and unique device identifiers |
| Usage Information | Pages visited, links clicked, navigation patterns, and interaction with the Services |
2. How We Collect Your Information
We collect personal information from the following sources:
- Directly from you — when you create an account, place an order, subscribe to emails, or contact our support team
- Automatically through the Services — via cookies, pixels, and similar tracking technologies when you browse or interact with our website
- From our service providers — third parties that assist us with payment processing, shipping, analytics, and technology services
- From our partners — business and advertising partners who help us operate and market our Services
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Providing & Improving the Services
- Process and fulfill your orders, payments, returns, and exchanges
- Manage your account and remember your preferences
- Arrange shipping and delivery of your purchases
- Personalize your shopping experience, including product recommendations
- Enable you to submit product reviews and feedback
3.2 Marketing & Advertising
- Send promotional emails, text messages, or postal mail about new products, sales, and events
- Display personalized advertisements on our website and across third-party platforms based on your browsing and purchase history
3.3 Security & Fraud Prevention
- Authenticate your account and provide a secure shopping environment
- Detect, investigate, and prevent fraudulent, illegal, or malicious activity
- Protect the safety and security of our customers and the Services
3.4 Customer Communication
- Respond to your inquiries, requests, and feedback
- Provide order updates and account-related notifications
3.5 Legal Compliance
- Comply with applicable laws, regulations, and legal processes
- Enforce our Terms of Service and other policies
- Respond to requests from law enforcement or government authorities
4. How We Share Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
| Recipient | Purpose |
|---|---|
| Shopify & Service Providers | IT management, payment processing, data analytics, cloud hosting, fulfillment, and shipping |
| Business & Marketing Partners | Personalized advertising and marketing services |
| Shipping Carriers | To deliver your orders to your specified address |
| Legal & Regulatory Authorities | When required by law, subpoena, or legal proceeding |
| Corporate Affiliates | Within the Gypsy Moon corporate group for internal business purposes |
| With Your Consent | When you direct us to share information with a third party (e.g., social media integrations) |
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep your shopping cart and session active
- Remember your login details and preferences
- Analyze website traffic and user behavior
- Deliver personalized advertisements
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Services.
6. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We recommend that you:
- Use strong, unique passwords for your account
- Do not share your login credentials with others
- Contact us immediately if you suspect unauthorized access to your account
8. Data Retention
We retain your personal information only for as long as necessary to:
- Maintain your account and provide the Services
- Comply with legal obligations
- Resolve disputes and enforce our policies
- Fulfill the purposes outlined in this Privacy Policy
When your data is no longer needed, we will securely delete or de-identify it.
9. Your Rights & Choices
Depending on where you reside, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access / Know | Request a copy of the personal information we hold about you |
| Delete | Request deletion of your personal information |
| Correct | Request correction of inaccurate personal information |
| Portability | Receive your data in a portable format and transfer it to a third party |
| Opt-Out of Sale/Sharing | Opt out of the sale or sharing of your personal information for targeted advertising |
| Withdraw Consent | Withdraw previously given consent at any time |
How to Exercise Your Rights:
You may submit a request by contacting us at:
📧 Email: info@gypsymoon.cc 📞 Phone: +1 (651) 646-1748
We may need to verify your identity before processing your request. You may also designate an authorized agent to act on your behalf with proper verification.
Global Privacy Control (GPC):
If you visit our website with the GPC opt-out preference signal enabled, we will automatically treat it as a request to opt out of the sale/sharing of your personal information for that device and browser.
Marketing Communications:
You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in any marketing email. Please note that we may still send non-promotional emails related to your orders or account.
10. International Data Transfers
Your personal information may be transferred to, stored, and processed outside of the country where you reside. When we transfer data from the European Economic Area (EEA) or the United Kingdom (UK), we rely on recognized transfer mechanisms, including the European Commission's Standard Contractual Clauses, to ensure adequate protection.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those sites. We encourage you to review their privacy policies before providing any personal information.
12. Complaints
If you have concerns about how we handle your personal information, please contact us directly. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page and post the revised policy on our website.
We encourage you to review this page periodically for the latest information.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out to us:
| Store Name | Gypsy Moon |
| Phone | +1 (651) 646-1748 |
| info@gypsymoon.cc | |
| Address | Snelling Ave, St Paul, MN 55104 |